Clients and Testimonials
The OU Lean Institute has grown over the past five years.
Beginning in 2004, the OU Lean Institute worked exclusively at Tinker Air Force Base. Today, the OU Lean Institute has expanded to administer ongoing training programs at the United States Postal Service Training Center and the Oklahoma Department of Human Services, as well as offering a number of focused, rapid-improvement events with departments of the University of Oklahoma and elsewhere. |
Learn more about OU Lean Institute:
University of Oklahoma Outreach: Reaching
New Heights
— an article exploring more of the OU Lean Institute’s history
(see the article “Transformation” beginning on page 26).
Also, visit 'Press Releases' to learn more. |
Tinker AFB
The OU Lean Institute has been working with Tinker Air Force Base since 2004 on transformation efforts relating to all levels and units of the organization. Tinker AFB is a major U.S. Air Force base located in Oklahoma City, near Midwest City, Oklahoma. The Base has more than 26,000 military and civilian employees and is the largest single-site employer in Oklahoma. Please visit the following links to read more on the Lean Institute’s exciting work with Tinker:
Oklahoma Department of Human Services
The OU Lean Institute has been working with the Oklahoma Department of Human Services (ODHS) since 2007. ODHS offers assistance to adults, children, families, people with disabilities, and the elderly. Services and assistance provided range from food stamps to health benefits to family planning to childcare and more.
“In a time of limited resources, we will be expected to continue to improve our productivity with fewer and fewer process deficiencies. Lean Six Sigma provides some of the tools that have the most promise in helping us quantify the excellence we all at OKDHS desire for the delivery of the services we offer. Through the Lean Institute, I look forward to learning practical ways OKDHS can improve our processes by applying the Six Sigma principles.”
- Howard H. Hendrick, OKDHS Director
“Lean Six Sigma was the perfect addition to supplement OKDHS’ need for more project management training. I would recommend this training to anyone, especially managers. It gives you more tools and also quantifiable data to confirm ideas you may already have.”
- Vince Deberry, e-business manager for Center for Public Management at Outreach
“I feel very fortunate to have been included in these courses and feel I can put these practices to use on a daily basis in my current position.”
- Deb Garrett-Palmer, planning specialist with the Business Quality Department, Data Services Division, OKDHS
United States Postal Service
The OU Lean Institute has been working with the United States Postal Service’s National Center for Employee Development (NCED) since 2007. NCED is the U.S. Postal Service's national center for employee training. NCED oversees and conducts hands-on training for postal employees who manage and maintain major high-technology postal systems, vehicles, and mail processing equipment. Training offered at NCED supports postal automation efforts and national job skills training.
Public Offerings
In addition to offering training programs within particular organizations, the OU Lean Institute has been providing public offerings of courses to OU students and members of the community since 2006. Our primary public offering course is Lean / Six Sigma Green Belt, available to OU students and staff at a reduced rate.
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